​If you're preparing for BFCM and want to make the most of every shopper, this session will give you practical strategies for converting more traffic, avoiding common CX gaps, and delivering a better experience from first click to final delivery.

This session will give you practical ideas for turning proactive customer engagement into a measurable revenue engine.

You'll hear directly from agency and technology partners who collectively generated over $1M in new merchant revenue in the last year, on what the Shopify flywheel actually looks like when it's running at full speed.

Join All Access: Customer Experience Management to understand how customer leaders can maintain influence, prove value and drive growth in an AI-powered future.